Internet:
For your smartphone or laptop we offer access to our hotspot which is free of charge. In the hotel lobby there is a internet-computer that you can use at any time.
Non-Smoking-Hotel:
All our rooms are marked as non smoking rooms. We ask for your understanding that smoking is prohibited in all our rooms and the entire hotel area.
Reservation:
Your reservation is guaranteed until 6 p.m. In case of arrival after 6 p.m. we need your written confirmation via email or post OR a credit card confirmation, including a personal credit card number or an advanced partial payment/ payment.
Sauna & Sanarium:
Our sauna and the sanarium can be used between 5 a.m. and 10 p.m. The use is free of charge. Bath robes can be borrowed from the hotel.
Shuttle to your cruise ship:
If you booked a cruise and your ship can’t be reached within walking distance, we can organize a shuttle to the landing stage in Lindau.
Cancellation:
Generally a cancellation until 6 p.m. on the arrival day is possible free of charge. For cancellations later than 6 p.m. or "No-Show" the cancellation fee is 80% of the price for the first night, as long as the room can’t be filled otherwise. Cancellations must be done in a written form (via email).
A short term delay or change of your arrival time is no problem. Please make sure to call us (+49 851-3850), so we can hold your room.
Reservation/Cancellation:
We guarantee your reservation until 6 p.m., in case you arrive after 6 p.m. we need a valid credit card with expiration date OR prepayment. There is no charge for cancellation up to 6 p.m on date of arrival. Cancellation or No-Show after that will be charged 80% of the rate for the first night, if we cannot sell the room again. If you arrive late, please call us at +49 (0)8451 3850 or send an email to info(at)hotel-koenig.de, and we will hold your room.
Students:
Students of the university in Passau are welcome to have breakfast free of charge, if their parents are staying in the hotel.
