For your smartphone or laptop we offer access to our hotspot which is free of charge. In the hotel lobby there is a internet-computer that you can use at any time.


All our rooms are marked as non smoking rooms. We ask for your understanding that smoking is prohibited in all our rooms and the entire hotel area.


Your reservation is guaranteed until 6 p.m. In case of arrival after 6 p.m. we need your written confirmation via email or post OR a credit card confirmation, including a personal credit card number or an advanced partial payment/ payment.

Sauna & Sanarium:

Our sauna and the sanarium can be used between 5 a.m. and 10 p.m. The use is free of charge. Bath robes can be borrowed from the hotel.

Shuttle to your cruise ship:

If you booked a cruise and your ship can’t be reached within walking distance, we can organize a shuttle to the landing stage in Lindau.


Generally a cancellation until 6 p.m. on the arrival day is possible free of charge. For cancellations later than 6 p.m. or "No-Show" the cancellation fee is 80% of the price for the first night, as long as the room can’t be filled otherwise. Cancellations must be done in a written form (via email).
A short term delay or change of your arrival time is no problem. Please make sure to call us (+49 851-3850), so we can hold your room.


We guarantee your reservation until 6 p.m., in case you arrive after 6 p.m. we need a valid credit card with expiration date OR prepayment. There is no charge for cancellation up to 6 p.m on date of arrival. Cancellation or No-Show after that will be charged 80% of the rate for the first night, if we cannot sell the room again. If you arrive late, please call us at +49 (0)8451 3850 or send an email to info(at), and we will hold your room.


Students of the university in Passau are welcome to have breakfast free of charge, if their parents are staying in the hotel.